Elevator maintenance | Services for elevators and escalators

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Elevator maintenance | Services for elevators and escalators

WHAT'S YOUR PERSPECTIVE?

Find your perfect service partnership

Optimize your elevator maintenance and escalator maintenance. Use our simple tool to see how you can get more out of your service partnership.

Ready to begin? Start by showing us what you value most in a service partnership.

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And when it comes to business, which priorities do you expect a service partner to help you with?

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How flexible maintenance services keep your equipment, business, and people moving

People conversing in a meeting room around a table - KONE Maintenance

Skilled and trusted experts at your side

Experts you can count on, available whenever you need for uncomplicated advice and solutions to keep things moving in your building.

Man with headphones working on a computer - KONE Maintenance

The right information at the right time

Clear and easy-to-understand equipment data available how and when you need it, alongside services that help you save time & plan with confidence.

Woman going through security gates in a building lobby - KONE Maintenance

Be ready for whatever tomorrow brings

Connectivity improves equipment availability. Smart, eco-efficient solutions ensure equipment performance throughout the building lifecycle.

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A lifetime of care

Maintenance solutions tailored to your needs

Explore a wide range of value-adding services for elevator maintenance, escalator maintenance and automatic door maintenance.

Elevator maintenance | Services for elevators and escalators

KONE Services / Elevator technician in a hallway conversing with a man with dog - KONE Maintenance.

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Frequently Asked Questions

Helpful answers to common questions about KONE maintenance.

  • Traditional maintenance follows a fixed schedule for inspections and maintenance activities. Predictive maintenance uses connected technologies, equipment data and analytics to identify potential issues earlier, helping improve equipment availability and support long-term performance.
  • Maintenance costs can vary depending on factors such as equipment type, age, usage levels and service scope. Digitally connected maintenance solutions can help provide better visibility into equipment performance and support more effective long-term maintenance planning.
  • Yes. KONE provides maintenance services for elevators and escalators from different manufacturers, equipment types and ages. Our experts and digital tools help support reliable performance throughout the equipment lifecycle.
  • Regular maintenance helps keep equipment safe, reliable and operating smoothly. It can reduce the risk of unexpected disruptions, extend equipment lifespan and support long-term building performance.
  • Unusual noises, changes in operating performance, frequent service interruptions or error notifications may indicate that equipment requires inspection or servicing. Regular inspections and connected monitoring can help identify issues before they affect performance.
  • Yes. Keeping equipment in good operating condition can help improve efficiency and support lower operating costs. Connected services and data-driven maintenance can also help optimize equipment performance throughout its lifecycle.
KONE Elevator (HK) Ltd, 11/F, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong