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Contact us

Whether you are interested in elevators, escalators, maintenance services, modernization solutions or people flow solutions, the KONE Hong Kong team is here to help.

Contact us

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KONE Hong Kong customer service

For general inquiries please call KONE customer service at (852) 2786 6500.

You can reach us on working days between 08:30 and 17:00.

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Report an incident with your equipment (24/7)

To place a service call or report an emergency

Tel: (852) 2307 8700

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Contact Us

KONE Elevator (HK) Ltd

11/F, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

Tel: (852) 2786 6500

Fax: (852) 2786 6739

KONE Elevator (Macau) Limited

Level 20, AIA Tower, Nos 251A-301, Avenida Comercial De Macau, Macau

Tel: (853) 6530 1163

Leave a contact request

The KONE Hong Kong team will get back to you as soon as possible

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My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|Residential Flow in a new building|Residential Flow in an existing building|24/7 Connected Services|Other
Equipment/service type *|Elevators|Escalators|Advanced People Flow solutions|People Flow planning|Other


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KONE Elevator (HK) Ltd, 11/F, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong