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Contact us

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Contact us

img_Kone office lobby_contact

KONE customer service

For general inquiries please call KONE customer service at (852) 2786 6500.

You can reach us on working days between 08:30 and 17:00.


Report an incident with your equipment (24/7)

To place a service call or report an emergency

Tel: (852) 2307 8700


KONE Elevator (HK) Ltd

11/F, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

Tel: (852) 2786 6500

Fax: (852) 2786 6739

Leave a contact request

We will reply to you as soon as possible

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My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|Residential Flow in a new building|Residential Flow in an existing building|24/7 Connected Services|Other
Equipment/service type *|Elevators|Escalators|Advanced People Flow solutions|People Flow planning|Other

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